Phoenix Children's Hospital
Phoenix, AZ, USA
The Mechanical Circulatory Support Coordinator (MCSC) is a Registered Nurse and a designated member of the transplant and heart failure multidisciplinary team who plans, coordinates, and implements the care of the heart failure patient and the pre- & post-mechanical support patient, as applicable, in both the in-patient and out-patient settings in accordance with the nursing process. Coordinates all aspects of mechanical circulatory support population by working with the patient and family to provide education and collaboratively establishes a plan of care, starting from the initial evaluation and following the continuum of care including pre procedure, post procedure, and continued follow-up post implant. Provides cross coverage to the heart transplant program coordinators on an outpatient basis and participates in call for the heart failure/MCS and transplant patient population
Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
Excellence in clinical care, service and communication
Collaborative within our institution and with others who share our mission and goals
Leadership that set the standard for pediatric health care today and innovations of the future
Accountability to our patients, community and each other for providing the best in the most cost-effective way.
Delivery of Clinical Care
Evaluates potential Mechanical Circulatory Support (MCS) patients using predetermined criteria, schedules testing and compiles information
Provides coordination and case management for MCS and cardiac transplant patients in collaboration with the program medical director and referring physicians to promote optimal patient outcomes in both the inpatient and outpatient environment.
The MCSC participates in continuous call coverage for the heart failure, MCS and transplant program.
Communication and Coordination of Care
The MCSC communicates clinical assessments, findings and plan of care to members of the multidisciplinary care team and the candidate and family. This includes verbal and written communication to both internal and external audiences.
Serves as a resource and a liaison among physicians, staff, patients, families, and payers to ensure effective utilization of resources, education and coordination of care for the MCS patient population.
Educates MCS candidates and their caregivers of risks, complications, benefits, life-style changes, operation, maintenance, and ongoing care of their MCS equipment.
Responsible for coordination and implementation of community caregiver education related to mechanical circulatory support. Arranges all appropriate medical therapy and testing within a multi-disciplinary team.
Partners with educators to ensure ongoing MCS education for the clinical staff providing care to this patient population.
The MCSC serves a clinical role model, patient advocate, and resource to staff, patients, and families.
The MCSC participates in ongoing professional education in annually. Maintains involvement in professional organizations and reviews and maintains currency of related professional literature.
Effectively uses care conferencing and multidisciplinary meetings, including, but not limited to patient selection committee and daily rounds. In addition, coordinates and participates in candidate, recipient and family education.
Management of Equipment and Supplies
Responsible for clinical and technical support for ventricular assist devices or cardiac transplant patients regarding evaluation, implant management, post follow-up and clinical training.
Manages equipment, supplies, and charges in conjunction with hospital liaisons.
Responsible for inventory management for the MCS devices in partnership with the supply chain liaison.
Policy Development and Database Maintenance
Policy Development and Database Maintenance
Participates as an integral member of the multidisciplinary advanced heart failure team to develop standard operating protocols, clinical practice guidelines and patient and caregiver education.
Ensures maintenance of established electronic database, and submits patient demographic, medical and progress report information within designated time frames as required by local, state, and federal agencies.
Participates in the department quality improvement program and strives to optimize patient outcomes through patient education and clinical expertise.
Performs miscellaneous job related duties as requested.