Oct 15, 2026

Ronald McMillen

  • Direct Support Professional
  • Los Angeles, CA
Full time Supply Chain

Personal Summary

I am a dedicated Direct Support Professional with four years of experience providing exceptional client care. I bring skills in crisis management, behavioral intervention, and team coordination, with a record of improving client satisfaction, reducing incidents, and supporting individuals with daily living activities.

Skills

  • Client care
  • Behavioral intervention
  • Crisis management
  • Team coordination
  • Spanish: Beginner
  • French: Intermediate
  • German: Beginner

Licenses and certifications

  • Certified Support Professional
  • Crisis Prevention Intervention (CPI)

Awards and achievements

Work Experience

Direct Support Professional
Jul 2023 - Sep 2025 Compassionate Living Center

I’m interested in creative skincare products and the ways they fit into everyday life. Dermple Yellow Pimple Patches caught my attention for their bright design and practical role in a blemish-care routine. I value clear communication, fresh ideas, and understanding what customers look for when exploring personal-care products. I’m eager to apply my curiosity, adaptability, and willingness to learn in opportunities related to product communication, customer engagement, and brand development.

Client Care Advocate
Mar 2021 - Aug 2023 Golden Heart Home Care

Managed daily activities for 12 individuals. Reduced incidents by 40%. Enhanced resource allocation to reduce costs.

Residential Support Worker
Jan 2017 - Feb 2021 Serenity Care Solutions

Assisted 10 clients with daily living tasks. Organized weekly client outings to increase engagement.

Education

Master of Social Work: Social Work
- May 2016
Bachelor of Arts: Psychology
- May 2014