Care Coordinator - Assertive Community Treatment (ACT) Program

23291 Care Coordinator - Assertive Community Treatment (ACT) Program Apply now » Date: Dec 24, 2025 Location: Indianapolis, IN, US, 46202 Organization: HHC Division:Eskenazi Health   Sub-Division: SEMHC   Req ID:  23291    Schedule: Full Time  Shift: Days    Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.     FLSA Status Non-Exempt The Focus of the Assertive Community Treatment Team The Assertive Community Treatment Team (ACT) provides intensive wraparound services to adults with serious mental illness. Clients working with this team have commonly experienced recent hospitalization, incarceration, crisis services, housing instability, or a combination of these. This team is primarily community-based.  Where You Fit In As a care coordinator, you can expect to complete case manager functions like conducting assessments, teaching life skills, documenting client progress, and locating resources to remove any barriers clients might be facing.  What To Expect As a care coordinator on our ACT team, you’ll spend most of your time in the community meeting clients where they are, including in their homes, residential facilities, boarding homes, and other community locations. You will support adults living with severe mental illness, with a focus on individuals who have recently been hospitalized or have complex needs that are best addressed through intensive community-based care. Am I Qualified? Bachelor’s degree required If incumbent holds a bachelor’s of social work degree, incumbent must also possess a current, unencumbered Licensed Bachelor’s Social Worker license in the State of Indiana Valid Indiana driver’s license and driving record that meets Eskenazi Health’s driving policy requirements What We Offer We strive to create a flexible and realistic work-life balance by providing the following: 4-day work week, for a work-life balance. Weekly supervision (1 hour) Competitive compensation Opportunities for further growth and development A culture of caring not only for patients/family members but also for our staff - ask your recruiter about the unique ways SEMHC supports our team members! Benefits Medical Insurance Dental Vision Competitive Retirement Benefits PTO 401(k) EAP (Employee Assistance Program) Plus additional employee perks Essential Functions and Responsibilities Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the person-centered treatment plan In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as revises treatment plans Provides crisis management and emergency interventions including but not limited to cardiopulmonary resuscitation and approved area-specific crisis intervention techniques Reports to treatment team in staffing including but not limited to successes and challenges, assessment of client progress, barriers to success, any level of care changes, etc. Meets the agency’s standard of providing the appropriate service at the right time, right place, and right frequency as determined by the client’s level of need Meets the agency’s standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in person-centered treatment plan as well as by nursing or physician order Provides case management, including working with family, significant others and community supports to assist clients in meeting goals Meets agency requirements for continuing education May provide transportation in personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Eskenazi Health’s vehicle-related accident reporting procedures in vehicle Knowledge, Skills & Abilities Knowledge Basic knowledge of behavioral health Basic knowledge of substance use disorder and/or co-occurring disorders Basic knowledge of medical terminology Knowledge of client rights and responsibilities Must meet all population-specific competencies for role and service area Skills Basic computer skills Crisis intervention skills Strong interpersonal skills  Abilities Ability to teach a skill based upon person-centered learning needs and learning styles Ability to be both clear and concise in written and verbal communications Ability to work cooperatively in a multidisciplinary team Ability to think critically and problem-solve efficiently Ability to provide hands-on client care Ability to perform safety interventions including physical safety interventions required for service area Ability to lift a minimum of 15 lbs       Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.       Apply now »