24564
HIM MPI COORDINATOR
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Date: Dec 19, 2025
Location: Indianapolis, IN, US, 46208
Organization: HHC
Division:Eskenazi Health
Sub-Division: Hospital
Req ID: 24564
Schedule: Full Time
Shift: Days
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-Exempt
Job Role Summary
The HIM MPI Coordinator is responsible for reducing and eliminating MPI duplicate records in multiple legacy systems. This position performs merges and unmerges, and provides follow-up information to registration staff and leaders to reduce errors and improve registration process.
Essential Functions and Responsibilities
Supports efforts to migrate to an enterprise-wide MPI, including clean-up of existing identified duplicate records
Develops and maintains systems for identifying individuals with more than one medical record number or medical record numbers applied to more than one patient in multiple legacy systems
Works daily in the EPIC system reports and queues that include but are not limited to: Identity Events Report and G3 Conversion Patient Errors queue
Provides follow-up trend information on duplicates, changes, and trends to leadership
Supports reduction and elimination of duplicate creations through coordination with local system leadership and suggested improved practices
Helps to manage HIM support ticket system
Monitors death updates in the system
Develops and maintains communication systems and processes for notifying other departments of duplicates and surviving numbers to assure synchronization of indices throughout the organization
Assists in developing and maintaining written MPI policies and procedures
Monitors, accesses, and reports the accuracy and integrity of electronic and manual merging of duplicates
Develops MPI-related training materials for HIM and non-HIM based staff that may have MPI back-up responsibilities
Participates in departmental processes to educate the user community of the appropriate protocols to help select a medical record number should a duplicate exist
Strictly adheres to the policies on Confidentiality of Patient Medical Records
Job Requirements
High school diploma or equivalent
Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred
Knowledge, Skills & Abilities
Skills in effective planning and organization
Strong analytic and healthcare-related electronic systems experience preferred
In-depth knowledge of local, state and federal regulatory laws, Eskenazi Health policies and procedures, Indiana State Department of Health regulations and Joint Commission accreditation standards
Working knowledge of document imaging processes, guidelines and protocols
Familiarity with information systems used at Eskenazi Health including but not be limited to: EPIC, Hyland OnBase, Datacap, G3, Cactus is preferred
Proficient in all Microsoft Office suites of products
Excellent oral and written communication skills; excellent customer service skills
Excellent organizational skills
Ability to proficiently use a Microsoft Windows workstation
Ability to work as an effective team member and/or lead MPI-related projects
Ability to define, analyze and measure root causes for data integrity issues
Knowledge of mandated retention periods for medical records
Knowledge of medical terminology
Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
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