Apr 25, 2021

Jarianna Sutherland

  • Guest Service Manager
  • Boston, MA, US
Admin-Clerical

Personal Summary

Technology savvy and goal-oriented Administrative Assistant. Self
driven and experienced to help organizations thrive. Skilled in
prioritizing and completing tasks independently. Extensive
experience with Microsoft Office, Excel, Powerpoint, and
Quickbooks.

SKILLS AND ABILITIES


- Event planning
- Project management
- Strong communication and interpersonal skills
- Fast learner
- Team player
- Hard working
- Motivated and dedicated

Work Experience

Guest Service Manager
Jan 2019 - Jan 2020 Club Quarters Hotel Fanueil Hall

I worked closely with upper management and maintencance to make sure
that the customer experience with Club Quarters Boston met the standards
of all seven locations internationally. Followed fire and safety guidelines in emergencies. Recieved complimentary reviews on tripadvisor and bonus
incentives.

Administrative Assistant
Feb 2019 - Jun 2019 Coldwell Banker Brookline

I assisted over 20 agents with client leads, signage creation and planning to ensure that office and client meetings ran smoothly. Cretated and printed
office materials, made sure mail was distributed. Assisted with printer and computer technicial issues.
Administrative Assistant

Administrative Assistant
Jan 2018 - Aug 2018 BG Multifamily Management

I assisted the Norwood MA leasing office, produced reports, flyers, and illustrations. Showcased apartments to customers.

Aug 2018 - Dec 2018 Nordblon Property Management

Assisted Brookline protery with leasing files. Successfully planned and coordinated resident events. Prepared, proofread and formatted
the correspondence. Accepted rent check and added payments in
Yardi software. Travelled to Brighton office when that office needed
assistance.

Education

AA - Business Management
Southern New Hampshire University
Lexington High School