Nov 29, 2021

Shift Coordinator (RNs Only) - Emergency Medicine Trauma Center

  • Children's National Hospital
  • Washington, DC, USA

Job Description

Shift Coordinator (RNs Only) - Emergency Medicine Trauma Center - (21000348)

Description

Emergency Medicine and Trauma Services (EMTC) is a tertiary care, Level 1 trauma center located on the first floor of the Sheikh Zayed Campus on Michigan Ave NW.

The EMTC-Sheikh Zayed Campus is comprised of six distinct patient care areas:

1. 36 ED patient rooms

2. Two Code Rooms (4 beds)

3. 4 bed area designed for psychiatric patients

4. 18 decontamination showers with ability to utilize psychiatric area for Decontamination Zone.

5. 6-bed Rapid Treatment Unit (RTU)

The Satellite Pediatric Emergency Department is located at the United Medical Center on Southern Ave SE and operates 24 hours per day and 7 days per week. The ED at UMC has 16 beds, including a Crisis Room and a room designed for psychiatric care.

Patient and Family services are provided under a collaborative, shared leadership model. Organizationally the EMTC reports to the Chief Nursing Officer, Vice President of Nursing and operates within a multidisciplinary leadership team.

1. The Chiefs of the Division of Emergency Medicine provide overall medical leadership at both locations. A Medical Director for each campus oversees day to day operations and physician activities. Associate and Assistant Directors report to the Division Chiefs. The Director of Trauma & Burn Services collaborates with the Division Chiefs to assure appropriate care of trauma patients.

2. The Director for Nursing leads the nursing component of the leadership team and works collaboratively with the Division Chiefs and Medical Directors for oversight of EMTC operations and the shared leadership process at both sites. The UMC campus has a Nurse Manager; the SZ campus has a Nurse Manager who are responsible for day to day operations and work collaboratively with the Medical Directors to lead operations and performance improvement initiatives. Other members of the leadership team include Clinical Instructors, Clinical Educators, Shift Coordinators, Lead ED Technician, Clinical Program Coordinator for EMS and Base Station Coordinator, Psychiatry Clinical Program Coordinator, Program Coordinator, Finance and Quality Outcomes Coordinator.

Medical services are provided in this teaching environment under the supervision of board- certified emergency physicians and Registered Nurses consistent with the Standards of Emergency Nursing Practice. The team works collaboratively with other departments that impact EMTC operations. ED patients are registered by Registration/Patient Access/Admission staff who report to the Director of Business Operations.

The EMTC provides medical screening and emergency care to over 120,000 patients and families annually with a wide range of problems. Presenting conditions are triaged and assigned to the appropriate treatment area utilizing the Emergency Severity Index (ESI) tool, which takes into account patient acuity and resources needed for management. Presenting conditions range from mild to life-threatening. Mild to moderate conditions include common pediatric conditions such as: common colds, rashes, strep throat, upper respiratory conditions, lacerations, otitis media, strains and sprains, etc. More complex to life threatening conditions include child abuse/neglect, sexual assault, behavioral emergencies, meningitis, sepsis, burns, acute medical, surgical and trauma conditions, anaphylaxis, respiratory and cardiac arrest. The EMTC can provide emergency stabilization and treatment of adults and arrange for transfer to the appropriate treatment site after medical screening and initial interventions. Medical screening exams and stabilization of any actual or potential life threatening conditions is provided regardless of age, race, sex, gender, color, ethnicity, national origin or ability to pay for services. The EMTC is able to increase resources as needed to meet large influxes of patients (medical alert, trauma state or phased response).

All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC supports the development of RN relationships within the community; specifically those relationships associated with the health and well being of the community at large. The Shift Coordinator, on a shift to shift basis, directs the activities of and/or participates as a member of the patient care delivery team. In collaboration with unit leadership, participates in planning, managing and evaluating unit based clinical care and ensuring that continuity of care is maintained.

Qualifications

Minimum Education
Bachelor's Degree (Required)

Minimum Work Experience
2 years Nursing experience. (Required)
1 year recent pediatric experience in a comparable setting. (Required)

Required Skills/Knowledge
The Shift Coordinator, will successfully complete the hospital and nursing orientation at CNMC.

Required Licenses and Certifications
Registered Nurse in District of Columbia .

Functional Accountabilities
Professional Practice/Research

  • Participate/support Shared Leadership.

  • Contribute to CNMC’s Magnet Journey.
  • Ensure that nursing is based on evidence of best practice.
  • Accountable for supporting/participating in the Division of Nursing’s Performance Improvement process.
  • Participate in community activities.

Participates in Assessment, Planning, and Implementation of Nursing Process

  • Continuously perform patient/family assessments as necessary to ensure needs are met.

  • Assess and modify skill mix and staffing levels using manager or clinical coordinator for complex issues.
  • Function as a resource in planning patient discharge and all clinical issues.
  • Utilize multidisciplinary approach to meeting patient care needs.

Demonstrates Ability to Communicate Effectively

  • Demonstrate therapeutic communication skills by adopting techniques for specific situations.

  • Provide performance feedback to all staff in a constructive, timely manner.
  • Effectively manage conflict resolution.
  • Serve as consumer advocate for patient/family concerns.

Educates Patient/Family

  • Facilitate learning opportunities for all staff.

  • Ensure that patient/family educational needs are met.

Safety

  • Speak up when team members appear to exhibit unsafe behavior or performance

  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance


Organizational Accountabilities
Demonstrates

  • Demonstrate awareness of cost containment strategies by efficiently planning staffing patterns, level and mix to meet patient care needs.

  • Ensure staff adherence to unit/hospital policies.
  • Participate in the performance appraisal process for all staff.
  • Implement change with a positive impact.
  • Display strong leadership in a team environment through example.
  • Demonstrate initiatives and leadership through involvement in projects and committee work.

Organizational Commitment/Identification

  • Partner in the mission and upholds the core principles of the organization

  • Committed to diversity and recognizes value of cultural ethnic differences
  • Demonstrate personal and professional integrity
  • Maintain confidentiality at all times

Customer Service

  • Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Collaboration

  • Demonstrate collaborative and respectful behavior

  • Partner with all team members to achieve goals
  • Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

  • Contribute to a positive work environment

  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

  • Use resources efficiently

  • Search for less costly ways of doing things

Primary Location

: District of Columbia-WASHINGTON

Work Locations

: Sheikh Zayed Campus 111 Michigan Avenue Washington 20010

Job

: Nursing

Organization

: COE Hospital-Based SpecliatiesRegular / Temporary: R (Regular)Position Status: FT - Full-TimeShift: EveningWork Schedule: 11a/1p/ 3p, weekend holiday requirement

Job Posting

: Nov 19, 2021, 10:01:39 AM