Dec 02, 2021

RN PICU Care Coordinator

  • Children's National Hospital
  • Washington, DC, USA

Job Description

RN PICU Care Coordinator - (210002BP)


The Registed Nurse Care Coordinator will systematically review data and collaborate with all involved teams and support services to ensure that patient and family needs are met during inpatient hospitalization. Identifies and prioritizes clinical and psychosocial goals throughout inpatient stay; problem-solves as needed to ensure follow-through with multidiciplinary team. Ensures optimal inpatient coordination, excellent collaboration between teams, with a focus on family experience and outcomes.

The American Association of Critical-Care Nurses (AACN) recently awarded the Children's National Pediatric Intensive Care Unit with a silver-level Beacon Award for Excellence. The three-year award marks an important milestone on the path to exceptional patient care and achieving a healthy work environment. The silver-level designation signifies continuous learning and effective systems to achieve optimal patient care and shows alignment practices with AACN's six Healthy Work Environment Standards.

The Pediatric Intensive Care Unit (PICU) is a 50 bed unit. This unit serves as a regional referral center and is a designated Level I Trauma Center for comprehensive care to pediatric patients and their families. The PICU Patient Care Management Team coordinates interdisciplinary patient assessment and patient care and provided by pediatric intensivists and specialty nurses in conjunction with multiple specialty services within the Medical Center. Patients are admitted to the PICU from the ED, Trauma Services, the Operating Room, and transfers from in-house units as well as transports from other institutions via the Pediatric Transport team.

Trauma patients comprise about 10%-15% of patients in the PICU. These patients often have multiple injuries or severe head trauma. The PICU is also a Pediatric Burn Center and receives referrals from the region. Other complex patients requiring general surgery, ENT, craniofacial, neurosurgical and other surgical subspecialties are also cared for in the PICU. Medical patients comprise 50%-60% of patients and include children with respiratory failure, meningitis or seizures, sepsis, multi-system organ failure and chronically ill children. Children with cancer also require PICU care for complications that develop as part of the underlying disease, chemotherapy or following bone marrow transplantation. Services are provided daily, 24 hours per day.


Minimum Education

Minimum Work Experience
3 years At least 3 years inpatient nursing experience

Required Skills/Knowledge
Excellent communication skills required. Ability to work with diverse groups. Ability to de-escalate difficult situations and perform service recovery as needed. Knowledge of clinical processes and hospital procedures for admission, inpatient stay, transfer, and discharge.

Required Licenses and Certifications
Registered Nurse in District of Columbia (Required)Basic Life Support for Healthcare Provider (BLS) (Required)

Functional Accountabilities
Professional Practice/Research
  • Identifies patients/families for Care Coordination services in a systematic manner.
  • Completes ongoing staff education regarding coordination of care, culturally sensitive care, compassion fatigue, and other relevant topics.
Structural Empowerment
  • Follows through on any service needs or requests until complete and satisfactory resolution; updates the team as needed.
  • Supports unit-based family activities and education including but not limited to PICU support groups.
  • Assists in prioritizing need for inpatient support services e.g. Concierge, Nurse Navigator, Language Services.
Exemplary Professional Practice
  • Completes documentation of all relevant conversations, meetings, and referrals.
  • Rounds daily and escalates any family concerns or needs to the appropriate person or service.
  • Orients families to the PICU environment.
New Knowledge, Innovations, and Improvements
  • Participates in safe sleep rounds for identified infants in the unit and initiates other safety-based training as needed e.g. Family and Friends CPR.
  • Sends regular updates to the leadership team regarding family support and patient status.
  • Updates team members as frequently as needed to ensure “one voice” consistent communication to families.
  • Acts as a liaison among clinical services e.g. PICU, surgical teams; and between clinical services and support services e.g. social work, case management.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
  • Anticipate and responds to customer needs; follows up until needs are met

  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving
  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
  • Use resources efficiently
  • Search for less costly ways of doing things

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location

: District of Columbia-WASHINGTON

Work Locations

: Sheikh Zayed Campus 111 Michigan Avenue Washington 20010


: Nursing


: Patient ServicesRegular / Temporary: R (Regular)Position Status: FT - Full-TimeShift: DayWork Schedule: M-F 40 h/wk variable

Job Posting

: Oct 18, 2021, 8:12:58 AM