Aug 05, 2022

Clinical Coordinator- Pre Post

  • VCU Health
  • Richmond, VA, USA
Full time

Job Description

The Clinical Coordinator facilitates patient flow, coordinates activities and communication for the clinical area nursing unit during his/her
assigned shift. This person serves as a resource and leader for patients, staff, health care providers, administration and other disciplines.

The Clinical Coordinator ensures that patient care is delivered to all patients in an efficient, caring and courteous manner.

Licensure, Certification, or Registration Requirements for Hire:

  • Current RN licensure in Virginia or eligible compact state
  • AHA BLS HCP Certification or equivalent


Experience REQUIRED:

  • Minimum of three (3) years of clinical experience
  • Charge Nurse experience or supervisory experience

Experience PREFERRED

  • Academic Health Care experience
  • Experience with similar patient population in either an acute care setting or as applicable to area of practice

Education/training REQUIRED:

  • Diploma or Associates Degree from a professional nursing program recognized and/or approved by the corresponding state’s Board of Nursing. All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an approved RN to BSN program within two years of their start date and to complete the program within five years of their start date.

Education/training PREFERRED:

  • Certification in specialty area. Completion of a Bachelor’s Degree (or higher) in Nursing from an accredited program

Independent action(s) required:
Follows documented physician/licensed independent provider orders.
Practices within the boundaries of the regulations governing the practice of nursing in the Commonwealth of Virginia.

Practice is guided by the ANA Code of Ethics for Nursing and established national nursing practice standards. All practice is guided by and follows the
VCUHS policies and procedures and established practice guidelines.
Organizes and plans work with input from the patient/family with specific outcomes and demonstrated use of sound clinical judgment
and resources.


Supervisory responsibilities (if applicable):
Organizes work and delegates and supervises others (RN’s, LPNs, Care Partners, Unit Secretaries, etc) in carrying out assignments
Additional position requirements:
Clinical Coordinators work designated shifts, days of the week, and/or holidays based on work area. Individual shift rotation and
schedules will be established with your supervisor. Schedules, including requirements of shift rotations and hours of work may be
adjusted as necessary to meet clinical care area unit requirements and/or as needed.

JOB DUTIES AND RESPONSIBILITIES

Performance Expectation: Pertains to Staff in Licensed Nursing Positions ONLY:

  • Employee must complete 20 contact hours of Continuing Nursing Education during this evaluation cycle. Failure to achieve the required number of contact hours will result in the employee being ineligible to receive an overall performance rating above "Fully Meets".

Performance Expectation: Nurse/Patient Relationship [Domain 1]
The Clinical Coordinator reinforces and role models a holistic approach in preserving a therapeutic nurse/patient relationship throughout
the health care continuum as evidenced by:

  • Adapts communication styles and techniques based on individual patient and or family needs.
  • Communicates with patients to resolve questions or concerns and role modeling appropriate responses to patient/family concerns.
  • Identifies potential safety hazards and using BEEP tools to resolve. When necessary escalating safety incidents.
  • Empowers staff to assist patients throughout the health care continuum, gain sense of control and participate in their recovery.
  • Promotes a climate of holistic, non-judgmental care, relationship-based care.
  • Anticipates variables affecting patient comfort by observing for verbal or nonverbal behaviors that indicate patient discomfort, pain, distress or dissatisfaction.
  • Role models how to promote positive patient outcomes by advocating for patients by challenging and adapting current systems

Performance Expectation: Education [Domain 2]

  • The Clinical Coordinator maintains an environment that is conducive to positive learning experiences for students and healthcare professionals as evidenced by
  • Promotes and assists staff in use of a variety of teaching strategies appropriate to the patient’s needs.
  • Serves as a clinical resource and preceptor/mentor to all staff.
  • Is committed to continuous learning through participating in educational and professional improvement programs.
  • Creates an environment that promotes educational growth opportunities for nursing staff. (i.e. PAP or specialty certification)
  • Encourages and assists staff to identify and initiate research projects based on Evidenced Based Practices. Disseminates findings of EBP/PI or Research projects.
  • Works with the Nurse Clinician to ensure the educational requirements and clinical proficiency are maintained for staff.
  • Identifies staff/patient learning needs and assisting in the development/ implementation/evaluation of educational plans for staff/patients.

Performance Expectation: Nursing Process [Domain 3]
The Clinical Coordinator demonstrates competent use of the nursing process as a problem-solving model in:

  • Focuses on the overall needs of the unit and assesses patient/staff in need of assistance.
  • Monitors the flow of the area/unit for consistency of care and assisting with the prioritization of activities for patients on the unit.
  • Takes a proactive role in implementing multidisciplinary care planning for specific patient population.
  • Supports a safe and timely admission/discharge process to ensure hospital capacity is maximized.
  • Takes appropriate actions to enhance positive outcomes, even in the most challenging situations.
  • Promotes high level, cost effective care on unit through nursing assignment, by assessing adequacy of resources for patient care, anticipating staffing needs and going into staffing when needed.

Performance Expectation: Leadership/Collaboration, EBP, & Professional Development [Domain 4]
The Clinical Coordinator demonstrates respect and understanding for peers and other clinical disciplines and participates as an effective member of the patient care team to formulate an integrated approach care as evidenced by:

  • Participates or leads in department/hospital-wide committees that improve patient care or administrative systems. (i.e. Clinical Coordinator Group)
  • Effectively communicates concerns and seeks guidance when needed in resolving problems from appropriate clinical and/or administrative leaders in a timely manner.
  • Successfully manages multiple demands and concerns from patients, families and other departments and resolving when possible. Refers unresolved issues to the appropriate leader.
  • Adapts to rapid change and serves as a positive role model during change initiatives.
  • Reinforces an environment that fosters open communication and mutual respect among caregivers and between staff, patients, and families.
  • Collaborates with management and assisting with performance improvement projects.
  • Participates in the interdisciplinary model in a collaborative approach to patient care. Leads in hospital throughput by identifying and assisting in preventing potential delays of patient movement (i.e. discharging patients and moving patients to another clinical area), follows through on identified deficiencies in process, and collaborates with bed management to ensure successful movement of patients.
  • Embraces Joint Commission, Magnet and Patient Safety Goals into personal practice and role model those behaviors by providing an excellent knowledge base.
  • Monitors work area for compliance of Joint Commission, Magnet and Patient Safety standards and develop action plans in collaboration with leaderships for improvement. (i.e. performing and evaluating audits on unit)

Weekend Day (United States of America)

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